“As the farm grew bigger and more complex, getting organized became more and more difficult, Granddaughter. Many of our projects started with lots of excitement and promises but ended up languishing in the neverland. After critically thinking about our unfortunate project adventures, we realized that several things were happening. The most obvious was that, except for a few, no one knew precisely who was in charge of what. We would sometimes have multiple farm inhabitants working on the same tasks, while other tasks were not being worked on by anyone. It is your Aunt Ethis that came to the rescue. She told us that she had a powerful tool called RACI. She explained that the tool’s purpose was to clearly ...
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