Book description
Attract and retain affluent customers and clients
Much has changed since the original The Art of Selling to the Affluent was published. The financial crisis has affected the affluent as well as the less affluent. This book brings you up to date with today's affluent and helps every salesperson understand what adjustments need to be made in order to successfully attract, service, and retain lifelong affluent customers and clients. Completely updated and revised, it is based on The Oechli Institute's latest 2013 comprehensive research.
Explains how the financial crisis elevated the level of anxiety and how this has affected major purchase decisions
Offers step-by-step guidance on how to navigate the process of overcoming social self-consciousness during the sales process
Author Matt Oechsli is one of the leading authorities regarding marketing, selling, servicing, and developing loyalty with affluent clients, and one of the most sought after speakers in the financial services industry
The Art of Selling to the Affluent, 2nd Edition offers a detailed landscape of today's affluent. Put yourself ahead of the competition by knowing how the Great Recession has affected purchasing behavior and where the opportunities are moving forward.
Table of contents
- Cover
- Contents
- Title
- Copyright
- Chapter 1: The World of Today’s Affluent
- Chapter 2: The Affluent Mind-Set Shift
- Chapter 3: Wowing Today’s Affluent
-
Chapter 4: Affluent Buzz Factor
- Hosting an Intimate Client Event
- Reasons to Avoid Large-Scale Client Events
- Three Objectives
- Five Steps to Activate Affluent Buzz via Intimate Events
- Intimate Event Planning Form
- Social Media
- Visibility Campaign
- Getting Involved
- Social Prospecting
- Revisiting Past Opportunities
- Beware! Top Five Ways Salespeople Appear Salesy
- Summary
- Chapter 5: Building Personal Relationships
- Chapter 6: Creating the Right First Impression
- Chapter 7: Today’s Affluent Female
- Chapter 8: The Emerging Affluent
- Chapter 9: The Amazon Effect
- Chapter 10: How to Move Upmarket
- Chapter 11: Overcoming Affluent Sales Reluctance
- Chapter 12: Maximizing Your Affluent Sales Opportunities
- Appendix: The 12 Commandments of Affluent Selling
- Index
Product information
- Title: The Art of Selling to the Affluent: How to Attract, Service, and Retain Wealthy Customers and Clients for Life, 2nd Edition
- Author(s):
- Release date: January 2014
- Publisher(s): Wiley
- ISBN: 9781118744826
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