CHAPTER 7

ImplementingOrganizational Change

Agile isn’t magic. Becoming an Agile organization requires each team to build processes for internal and inter-team communication and develop ways to recognize success. Often a gimlet-eyed outsider is the best person to provide a dispassionate assessment and execute changes.

Before even considering bringing in an outsider to solve internal issues, most cost-conscious CEOs prefer a solution from the people already on the payroll. Before seeking solutions, a CEO must articulate the problems. No company, even the most respected and valuable enterprise, is without problems. However, not all problems are created equal.

If a company with a competent management team consistently misses its goals, it’s important ...

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