CHAPTER 4

Leadership and Management

Right now, your company has twenty-first-century, Internet-enabled business processes, mid-twentieth-century management processes, all built atop nineteenth-century management principles.

—GARY HAMEL

IN THIS CHAPTER, WE WILL EXPLORE

■ the circumstances in which management emerged, and the problems it sought to solve

■ the mindsets of the early management pioneers

■ why traditional management approaches have become ineffective in many contexts

■ some modern approaches to managing effectively in high-VUCA environments.

The Birth of Management: The Emerging Imperative

At the top of my road in suburban North London lies a traditional village green. The green dates back over 250 years to when the area was largely ...

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