CHAPTER EIGHT

Twenty Predictions for the 2020 Workplace

We invite you to come along with us on a journey to the future workplace. As defined throughout this book, we see the 2020 workplace as one that provides an intensely personalized, social experience, to attract, develop, and engage employees across all generations and geographies. This in turn creates a competitive advantage for the organization.

The next decade will usher in new companies and business models that are unimaginable today and will dramatically change how we live, work, learn, communicate, and play. Anticipating these changes will be critical to your ability to thrive in the 2020 workplace, where transparency, collaboration, personalization, and hyperconnectivity will ...

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