CHAPTER SIX

The Social Learning Ecosystem

Victor Restrepo’s daily commute is not unusual for anyone who lives in central New Jersey and works in New York City. After a five-minute drive to the local park and ride, he waits for the bus and takes the New Jersey Turnpike into the city. Depending on how bad the traffic is through the Lincoln Tunnel, the trip can take sixty to ninety minutes each way. What is unusual about Restrepo’s commute is that on his way to work, he completes mobile sales training on his iPod Touch and then prepares for the day’s sales presentations by reviewing how some of his peers have made successful sales to their accounts.

A customer-dedicated technical sales professional, Restrepo represents the entire suite of Sun ...

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