Preface
When industrial accidents occur as a result of human error, it is only a matter of time before the inevitable question is asked: Where was the training?
In a world where things like safety, quality, and efficiency are essential, we cannot afford ineffective, inefficient technical training. Technical training must be done, and it must be done well in today’s business environment.
Yet, with all that said, there are few resources available that specifically discuss how to effectively develop technical training.
Technical training development is a complex, challenging, unique, misunderstood, and sometimes frustrating process. As a nontechnical course developer, your job is especially tricky: You must complete all the regular tasks ...
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