6

Working with Subject Matter Experts

 

 

 
What's Inside This Chapter

In this chapter, you'll learn
  • typical course development process flow with an SME
  • how to prepare your SME for the course development project
  • specific tactics for collecting information from an SME
  • how to get past tangents
  • methods for going through edits with your SME.

One of the most important and distinguishing aspects of technical training is extreme dependence on subject matter experts (SMEs). Because technical courses are designed based on the information given from an SME, we are inherently dependent on the SME (and sometimes all of the SME’s idiosyncrasies) ...

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