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The Problem with Org Charts

Organizations should be viewed as complex and adaptive organisms rather than mechanistic and linear systems.

Naomi Stanford, Guide to Organisation Design

Technology workers are in a constant state of action: creating and updating systems at an unbelievable rate, and combining different types of technology to create a compelling user experience. Mobile applications; cloud-based services; web applications; and embedded, wearable, or industrial IoT devices all need to interoperate effectively to achieve the desired business outcomes.

Today, these systems affect nearly every aspect of people’s day-to-day lives in ways that are increasingly profound. If software is poorly designed—or more importantly, if there ...

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