Tailored Learning: Designing the Blend That Fits

Chapter 4

A New Classroom Approach

This is the first of four chapters that will introduce various approaches to redesigning ABC Company’s existing classroom-based new hire sales training program, beginning with a traditional classroom approach in this chapter. Chapters 5, 6, and 7 will address three other delivery methodologies: asynchronous; synchronous; and, finally, a blend of all four primary delivery mediums.

Note that each delivery method will be analyzed from the perspective of the participant, the facilitator team, and the sponsoring organization. In addition, all the scenarios take into account design implications (such as the need ...