CHAPTER 15 Teams and Teamwork
In Chapter 12 we looked at how a leader creates a culture and uses the tools of Behaviour, Systems and Symbols to do so. We have emphasised the need for clarity in working relationships, especially with regard to authority and tasks. Here we look in more depth at another popular topic, teamwork. Teamwork is another term that has broad social usage, with a general agreement as to its meaning but lacking precision. It is simply not sufficient for leaders to exhort people to remember they are a team or to just work as a team unless there is a deeper and shared understanding as to what this means: what is the behaviour required from the leader and the team member?
In order to answer this question we need to ...
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