Sustainable Service

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Contents

Preface

Acknowledgments

Chapter 1 The “Evolution” of Service and Sustainability

Chapter 2 Sustainability and Service

Chapter 3 Evaluating Sustainable Services

Chapter 4 Physical Resource Assessment

Chapter 5 Sustainability as a Value

Chapter 6 Trends in Service Science

Chapter 7 From Single Service to Whole Service

Chapter 8 What Next?

References

Index

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