Acknowledgments

While I have been fortunate in my career to have worked with and for some exceptional people, there have been three managers that had a dramatic impact on my career and life in general. Their guidance and support are very much appreciated.

Joe Lovato showed me early in my career that leading people was more effective than directing people. It was his mentorship that put my career on a course toward constantly examining how I could become a better leader.

Bob Wood always had such great insight on business, products, and processes. He is exceptional at getting you to think and look at things differently. He could talk in depth across a range of subjects like nobody I have ever met. I have always enjoyed each opportunity to visit ...

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