CHAPTER 10

Team Focus

Importance of Teams

Most work that is done in companies is done through teams. Teams are about people working together to accomplish something such as a goal, a project, and solving a problem. Some teams are short-lived, such a project team that dissolves once the project is complete. Some teams are ongoing like a department within an organization.

Benefits:

Different perspectives

Different skills and experiences

Allows you to test out ideas and get feedback

Allows you to divide up the work

Quality Teams and Quality Circles

Within TQM, quality teams or quality circles were often used to engage people at all levels to focus on quality improvement. The idea behind the quality teams was to get the people closest to ...

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