Quality of Leadership
As a young engineer, I was working in the quality organization. My department was responsible for doing a functional audit of our products after they came out of manufacturing. After a few years, I grew to become the lead of the group. I knew the products, the tests, and the audit process. So, when the department manager moved on, I got promoted to manage the department. I felt I had grown into the role and thought things were going well. That was until the director I was reporting to left and they brought in a new director from one of the top companies in our industry. As he started getting more involved, we had a few discussions and he impressed me as someone that really understood people, I assumed ...
Get Sustainable Quality now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
