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Performance Measurement and Controls
“If management is a science of measurement, adequate supply chain measures will be one of the keys to successful supply chain management
—Dr. Octavio Carranza”
Chapter Objectives
To understand:
- Concept of benchmarking
- Gap analysis
- Bench marking for best practices
- Performance measurement criteria in supply chain
- Performance levels and controls
- Balance scorecard
Supply Chain Performance Measures
Supply chain performance measurement process keeps track of the health of the supply chain system. For total integration and coordination of supply chain operation, a well-designed performance measurement ...
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