Chapter 18
1. Grant Woolf, ‘Logistics in Customer Centric Service Chain’, http://www.norcaloaug.com/sem-inar_archiev/2007_training-day-pres/2.05-woolf.ppt Integrated Reverse Logistics.
2. https://www.cscmp.org/education/university/warehousing.asp
3. Rick LeBlanc, (posted on 7/1/2007) ‘Realm of Reverse Logistics Services Ripe for New Business Opportunities: Pallet Suppliers in Position to Expand’, http://www.palletenterprise.com/articledatabase/view.asp?articleID=2342
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