Supply Chain Management Best Practices, 3rd Edition

Supply Chain Management Best Practices, 3rd Edition

by David Blanchard
Released June 2021
Publisher(s): Wiley
ISBN: 9781119738237

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Book description

SUPPLY CHAIN MANAGEMENT BEST PRACTICES

Although the fundamentals of the supply chain industry remain constant, massive shifts in the demands of the marketplace and powerful new technologies have changed the way supply chain and transportation companies must engage with and deliver solutions to their clients.

In the newly revised Third Edition of Supply Chain Management Best Practices, noted journalist and supply chain expert David Blanchard delivers a compelling and comprehensive overview of the new technologies shaping the transportation and supply chain industries today and the processes that will transform them tomorrow.

You’ll discover a thorough introduction to supply chain management, along with examples of best-in-class supply chains in a variety of industries. You’ll also find proven methods and KPIs for measuring the performance of a supply chain. The author presents the traditional core processes of supply chain management and discusses the techniques used by individual and trendsetting companies from around the world. Finally, you’ll learn about the strategies, solutions, and technologies used by leading companies to design their global organizations.

From drones and the Internet of Things to same-day delivery, omni-channel distribution, artificial intelligence, Uber-style freight transportation apps, blockchain, and robotics, the book discusses how the transfer of computing power from central mainframes into smartphones and cloud-based services has enabled game-changing technologies to reach companies of all shapes and sizes.

Perfect for supply chain managers and professionals, chief financial officers, chief information officers, and controllers, Supply Chain Management Best Practices will also earn a place in the libraries of manufacturing, warehouse, and purchasing managers who seek a one-stop resource to help them understand the latest trends and the enduring foundations of the supply chain industry.

BUILD BEST-IN-CLASS SUPPLY CHAIN CAPABILITIES IN YOUR ORGANIZATION WITH THIS NEWLY UPDATED RESOURCE FROM AN INDUSTRY LEADER

The revised and updated Third Edition of Supply Chain Management Best Practices offers readers an insightful and comprehensive take on the concepts, processes, and technologies that define today’s supply chain and transportation industries. You’ll discover must-know information about traditional and core processes, as well as new technologies like drones, the Internet of Things, same-day delivery, and artificial intelligence that are transforming the industry.

The book contains valuable case studies, stories, and recent examples from real organizations implementing exciting new supply chain initiatives that are changing the way professionals think about their field. You’ll find proven methods for measuring the performance of supply chains and insights into the strategies, solutions, and technologies used by trendsetting companies across the world. Finally, you’ll learn why the transfer of computing power from central mainframes to the cloud and handheld devices has fundamentally changed the supply chain industry.

Ideal for executives, controllers, supply chain managers and professionals, as well as manufacturing, warehouse, and purchasing managers, the Third Edition of Supply Chain Management Best Practices remains an indispensable resource for anyone seeking to maintain and optimize a supply chain that functions as a competitive advantage.

Table of contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. Preface
  6. Acknowledgments
  7. PART 1: Introduction to Supply Chain Management
    1. CHAPTER 1: If Supply Chain Is the Answer, Then What's the Question?
      1. You Knew This Job Was Dangerous When You Took It
      2. The Big Picture
      3. The Supply Chain's Back Story
      4. Roadblocks on the Supply Chain Path
      5. Separating the Good from the Best
      6. Notes
    2. CHAPTER 2: Anatomy of a Supply Chain
      1. Aerospace: Changing the Game, for Better or Worse
      2. Consumer-Packaged Goods: The Moment of Truth
      3. Food and Beverage: Cutting Out the Middleman
      4. Healthcare: Driving Out Waste
      5. Industrial Products: Diversity in the Supply Chain
      6. Oil and Gas: Managing the Managers
      7. Pharmaceuticals: Innovation in Real Time
      8. Retail: It's Amazon's World—We're Just Shopping in It
      9. Notes
    3. CHAPTER 3: Supply Chain Metrics
      1. How to Prevent a Supply Chain Heart Attack
      2. What Makes a Supply Chain Leader?
      3. Measure Satisfaction
      4. Everybody's Talking About Benchmarking
      5. Do the Right Things
      6. Setting Your Sights High
      7. Supply Chain Checkup
      8. Learn the SCOR
      9. SCM for Dummies
      10. Follow the Roadmap
      11. Make It All Meaningful
      12. Focusing on the Customer
      13. Notes
  8. PART 2: Traditional Core Processes of Supply Chain Management
    1. CHAPTER 4: Planning and Forecasting
      1. A Bias Against Good Plans
      2. From Soup to S&OP
      3. No Time Like the Real Time
      4. End-to-End Integration
      5. Analyze This
      6. A Happy Ending
      7. Notes
    2. CHAPTER 5: Procurement
      1. A Formula for Success
      2. Managing the Changes
      3. Keep Your Friends Close and Your Suppliers Closer
      4. Looking Backward to See Forward
      5. Ensuring a Healthy Supply Chain
      6. It Seemed Like a Good Idea at the Time
      7. An Online Car Wreck
      8. A Rating Service for Buyers and Sellers
      9. Sustainable Sourcing Pays Off
      10. Closing the Loop
      11. Notes
    3. CHAPTER 6: Manufacturing
      1. The Toyota Way
      2. Nearly Perfect
      3. Leaning into Quality
      4. Don't Settle for Occasional Improvement
      5. The Value of Teamwork
      6. Leaning in the Right Direction
      7. Smart Manufacturing, Smarter Suppy Chains
      8. Supply Chain in 3D
      9. Collaborating on Product Designs
      10. The Future of Manufacturing
      11. Notes
    4. CHAPTER 7: Transportation
      1. Riding the Roads
      2. Regulations and Deregulation
      3. Fuel for Thought
      4. A Capacity for Change
      5. Know Thyself, and Thy Carrier, Too
      6. Collaboration Is a Two-Way Street
      7. A Carrier by Any Other Name
      8. Automate to Consolidate
      9. Autonomous Vehicles on Land, Sea, and Air
      10. Do-It-Yourself Logistics
      11. The Last Mile
      12. Get It There on Time
      13. Notes
    5. CHAPTER 8: Distribution and Warehousing
      1. Omni-Channel Surfing
      2. A Great Idea in Theory
      3. Virtual Inventory
      4. Cross-Docking, Compliance, and Collaboration
      5. Handle with Care
      6. Saving on Labor
      7. How to Better Manage Your Warehouse
      8. Design for Supply Chain
      9. Striking the Proper Balance
      10. A Site for Sore Eyes
      11. How Much Is Too Much?
      12. A Quick Guide to Site Selection
      13. The Three Deadly Sins of Warehousing
      14. Notes
    6. CHAPTER 9: Globalization
      1. Playing by Somebody Else's Rules
      2. Develop a Global Vision
      3. Following the Plan
      4. Friendly Nations
      5. “Low Cost” Sometimes Means “Poor Service”
      6. Total Cost of Supply Chain
      7. Take a Look for Yourself
      8. Finding the Next Global Hot Spot
      9. The Need for Supply Chain Visibility
      10. Shoring Up the Supply Chain
      11. There's No Place Like Home
      12. Notes
    7. CHAPTER 10: Customer Service
      1. The Perfect Order
      2. The High Cost of Imperfection
      3. Every Day Is a Holiday
      4. One Good Return Deserves Another
      5. Supply Chain in Reverse
      6. Money in the Bank
      7. A Better Way to Sell Mouthwash
      8. A Nine-Step Program for CPFR
      9. Don't Expect Collaboration to Be Easy
      10. Respecting Your Partners
      11. A Culture of Customer Satisfaction
      12. How to Get the Most Out of a Relationship
      13. Notes
  9. PART 3: Supply Chain Strategies
    1. CHAPTER 11: 3PLs
      1. A Shift to the Supply Chain Side
      2. Letting Somebody Else Do It
      3. Supply Chain Essentials and Nonessentials
      4. Finding Your Core Competency
      5. The Same Set of Eyes
      6. The Financial Impact of Outsourcing
      7. Staying in Touch
      8. Going Beyond the 3PL Model
      9. Outpacing the Competition
      10. Higher Demands, Higher Expectations
      11. Notes
    2. CHAPTER 12: Risk Management
      1. Reducing Your Vulnerability
      2. Don't Let Their Problems Become Your Problems
      3. Shelter from Supply Chain Storms
      4. Cybersecurity Blanket
      5. Customs-Trade Partnership Against Terrorism
      6. Getting Countries to Talk to Each Other
      7. “It'll Never Happen Here”
      8. Taking Responsibility for Your Supply Chain
      9. Securing the Supply Chain
      10. Taking Steps Toward Effective Compliance
      11. An Investment Worth Making
      12. Business as Unusual
      13. Notes
    3. CHAPTER 13: Supply Chain Technology
      1. Getting the Job Done with AI
      2. The ABCs of RFID
      3. Proactive Replenishment
      4. In Search of Payback
      5. Work the Bugs Out
      6. A Block Off the Ol' Chain
      7. An Interconnected Collection of Technologies
      8. Reinvent, Rethink, Reimagine
      9. Notes
    4. CHAPTER 14: Corporate Social Responsibility
      1. Champions of CSR
      2. Corporate Irresponsibility
      3. Who's Minding the Supply Chain?
      4. The Black Elephant in the Room
      5. The Carbon Footprint of a Banana
      6. Don't Reinvent the Wheel
      7. Bridge Over Muddled Waters
      8. Eco-Friendly Strategies
      9. Notes
    5. CHAPTER 15: The Financial Supply Chain
      1. A Convergence of Talent
      2. Zero Hour for Budgeting
      3. Roll with the Changes
      4. Supply Chain Finance: Part Strategy, Part Technology
      5. Financials on the Rocks
      6. Show Me the Money
      7. Notes
    6. CHAPTER 16: The Supply Chain Profession
      1. People Management
      2. Talent Search
      3. Hiring Problem Solvers
      4. Training the Next Generation
      5. Toy Stories
      6. Gray Matters
      7. How Diverse Is Your Supply Chain?
      8. What Keeps You Up at Night?
      9. The Secret to Supply Chain Success
      10. Notes
  10. About the Author
  11. Index
  12. End User License Agreement

Product information

  • Title: Supply Chain Management Best Practices, 3rd Edition
  • Author(s): David Blanchard
  • Release date: June 2021
  • Publisher(s): Wiley
  • ISBN: 9781119738237