Supply Chain Management: A Global Perspective

Chapter 1

Introduction To Supply Chain Management

LEARNING OBJECTIVES

After completing this chapter, you should be able to:

1. Define “supply chain management” and the activities involved.
2. Identify the flows through a supply chain and explain the bullwhip effect.
3. Describe the rise of supply chain management and its global implications.
4. Describe the characteristics of a competitive supply chain.
5. Identify and explain key trends that drive today's supply chains.

Chapter Outline

• What Is Supply Chain Management (SCM)?

  SCM Activities

  Managing Flows Through the Supply Chain

  The Bullwhip Effect

  Customer Focus

  The Service Supply Chain

• The Boundary-Spanning Nature of SCM

  Intra-Organizational Integration

  Cross-Enterprise Integration

  SCM Versus Logistics

• The Rise of SCM
• Characteristics of a Competitive Supply Chain

  Responsiveness

  Reliability

  Relationship Management

• Trends in SCM

  Globalization

  Outsourcing

  Technology

  Postponement

  The Lean Supply Chain

  Managing Supply Chain Disruptions

  Supply Chain Security

  Sustainability and the “Green” Supply Chain

  Innovation

  The Financial Supply Chain

• Careers in SCM and Professional Organizations
• Chapter Highlights
• Key Terms
• Discussion Questions
• Case Study: McNulty's Muscular Materials (MMM)

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