INTRODUCTION
Superstar Customer Service is the third in a three part series focused on Superstar Performance written by Rick Conlow and Doug Watsabaugh of WCW Partners. The books are published by Career Press and are aimed straight at achieving the highest levels of performance in leadership, sales, and customer service.
WCW Partners has been in the consulting business for nearly two decades and has consistently proven that we are all capable of achieving unlimited possibilities if we believe in ourselves and if we continuously seek new skills and knowledge. In the March 1, 2013, issue of Inc. magazine, Kevin Daum wrote an article entitled “10 Things Really Amazing Employees Do.” In his article, Daum describes 10 very insightful things employees ...
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