Chapter 5Essential Activities, Skills, and Competencies of a Positive and Influential Supervisor
Introduction
In the last chapter, we reviewed and discussed the competency-based approach for developing positive and influential supervisors. As we mentioned, competency refers to a profile or description of the ideal job performer, specifically an exceptional and successful supervisor. Competency is not the same as a job description, nor does it focus on work duties or activities. However, this chapter will discuss the essential activities, skills, and competencies of a positive and influential supervisor.
With the fears of competition between national and global organizations for market share, the value of workforces ...
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