Books
Hampden-Turner, C., and F. Trompenaars. 2001. Riding the Waves of Culture: Understanding Cultural Diversity in Business. Nicholas Brealey.
Rowntree, D. 1999. The Manager's Book of Checklists: Instant Management Solutions When you Need Them. Pitman Publishing.
Shepherd, E. 2008. Investigative Interviewing: The Conversation Management Approach. Oxford University Press, USA.
Whiddett, S., and S. Hollyforde. 2003. A Practical Guide to Competencies: How to Enhance Individual and Organisational Performance. CIPD Publishing.
Articles
Burt, E.L. February 2019. "Stop Getting Hiring Wrong." People Management Magazine.
Baska, M. February 2019. "What’s Your Job Ad Really Saying?" People Management Magazine.
Brittain, S. “Interviewing Skills: ...
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