Conducting the Interview: Five Key Skills
This chapter focuses on the following essential skills:
- Conversation management—the ability to manage the interview in order to gather the information you need.
- Questioning skills—to enable you to obtain detailed evidence of the candidate’s abilities.
- Listening skills—to enable you to quickly identify where the candidate is providing the information you need, and where you need to ask further questions.
- Note-taking skills—to enable you to record the candidate’s answers so that you can assess them fully following the interview.
- Analytical skills—to enable you to assess candidates against the criteria set out in the person specification, at both the sift and interview stages.
Conversation Management ...
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