Acknowledgments

A number of individuals were instrumental in making this book a reality. Our sincere thanks to Isla Beaumont and Richard Skippon for the many hours spent helping us identify companies, conduct interviews, write stories, and think about the implications of those stories. Dustyn Bunker, Stefan Lauber, Judy Le, and Ken Love also helped with the interviews and stories—our hats off to all of them.

Special thanks must go to Deloitte Consulting’s Doug McCracken, Stephen Sprinkle, Susan Gretchko, and Gerry Pulvermacher who gave their unyielding time and support to complete the project. A number of Deloitte Consulting principals took the time to assist us in securing interviews. These individuals include John Fox, Doug Lattner, Dave Fornari, ...

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