Subtle Acts of Exclusion

3Interpersonal Action: SAE Accountability

ONCE YOU HAVE DONE the preparation described in the previous chapter, you are ready to learn what to do when an SAE happens. We believe that there are many complex and sometimes competing factors that influence whether one chooses to speak up about SAE, especially in the workplace. However, we also believe that most often, if there is a possibility of a productive conversation without negative repercussions, the best course of action is to speak up. This chapter will describe some basic guidelines for best practices—speaking up in a way that holds people accountable with productive, open, and civil conversations. We call this the SAE accountability system.

We have distilled the basic guidelines down into ...