The authors thank the leaders of nonprofit organizations for sharing their experiences with us; the School of Economics and Business Administration at St. Mary’s College of California for bringing the authors together; and the reviewers and editorial and publishing teams at Business Expert Press for making this book possible. Judy Macias, John Zorn, and Steven Tulsky read early versions and gave us feedback that improved this book. Friends and family, especially Bruce Birkett and Vishnu Bachani, supported us through the challenges of writing our first book. We retain responsibility for the errors and omissions, as learning is a work in progress.
Jyoti Bachani
Mary Vradelis
San Francisco
November 2012
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