Contents
When People Don’t Trust Algorithms
Reshaping Business With Artificial Intelligence: Closing the Gap Between Ambition and Action
High Expectations Amid Diverse Applications
Disparity in Adoption and Understanding
The Need for Data, Training, and Algorithms
Beyond Technology: Management Challenges
The Way Forward: Implications for the Future
Appendix: Work in the Longer Term
The Fatal Flaw of AI Implementation
What You Need to Know Before Starting a Platform Business
The Subtle Sources of Sampling Bias Hiding in Your Data
Combining Two Types of Knowledge
What to Expect From Artificial Intelligence
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