Chapter 23. Measuring Staffing Effectiveness and Efficiency
As you certainly know by now, the strategic staffing/workforce planning process begins when you review your business strategies and plans and identify your most critical staffing issues. Next, you develop a series of staffing strategies that best address your most critical issues. Finally, you define a specific set of staffing plans and actions—those that best support the implementation of your staffing strategies. Figure 23-1 summarizes this process.
Figure 23-1. Measuring the Strategic Staffing Process.
As soon as you implement these staffing plans and actions, you will begin to ...
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