CHAPTER 1
Strategic Risk Management: Competitive Advantage in an Uncertain World
At 4:19 a.m. on January 18, 1978, the roof of the Hartford Civic Center collapsed under the weight of the previous day’s heavy snowfall. Just a few hours before, more than five thousand fans had cheered as the University of Connecticut Huskies men’s basketball team upset the University of Massachusetts Minutemen, 56–49. By 4 a.m. the building was empty, and luckily no lives were lost.1
Damage to the property proved substantial, and it took two years to bring the building back on line. The disaster forced the building’s tenants to find new homes. Among the disenfranchised were the World Hockey Association’s New England Whalers, who moved thirty miles north to finish ...
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