Internal Issues

Exhibit 1 Organizational Structure

As illustrated in Exhibit 1, Marriott operates from a divisional-by-region organizational chart. Notice the firm has numerous female executives, consistent with its exemplary record on workplace equality.

A tree diagram shows Marriott’s organization structure.

Exhibit 1

Marriott’s Executives and Structure

Source: Based on author’s judgment as to reporting relationships.

New Policy

On January 1, 2015, Marriott, and rival Hilton Worldwide, implemented a new policy that requires customers to notify them the day before their scheduled arrival to avoid having to pay for the room. This policy reverses a long tradition of allowing ...

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