CHAPTER 11
Leading Change
If you don’t like change, you’re going to like being irrelevant even less.
—GENERAL ERIC SHINSEKI, U.S. ARMY
Consider the topic of change. We live, learn, and serve in a time of unprecedented rates of change, complexity, and interdependence.1 No life, no organization, and no environment is static. In our volatile, uncertain, and complex world, some strategic leaders impose change on the world around them; others react to change imposed on them and their organizations. Successfully leading change at the strategic level incorporates a host of essential leadership skills: visioning, scanning, and futuring; understanding organizational culture and climate; developing cultural competency; and ...
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