1Strategic Excellence

1.1 INTRODUCTION

Strategic Excellence is a goal and a process. Excellence is a moving target. Like airbags in cars, what was considered above and beyond normal and a level of excellence 10 years ago is routine today. The goal of Strategic Excellence is a moving target and needs to be reviewed at least annually.

Strategic Excellence is also a process in that it requires a focus on continuous improvement. Strategic excellence is applied strategic thinking designed to develop an empowered agile strategy that adapts to changing circumstances and drives a high performing culture of striving towards ideal behaviors. It is infused with the insight and the thought leadership of the Shingo Model and the scientific thinking of Lean ...

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