CHAPTER 6
Software Basics
Consultant: “I love implementing software systems.”
Student: “What? You’re crazy!”
Classroom: “Bursts into laughter.”
Introduction
After training, mentoring, and experience helping R&D and other projects succeed that were stalling in multiple environments, I spent 4 years embedded on an internal project team for Alcoa implementing a large software system (Oracle) at multiple plants worldwide. What follows is a summary of the socio-technical (see p. 73 and Chapter 1) components used to help the implementation succeed.
The results were substantial. Zero missed shipments and no major disruption at any of the go-lives. Additionally, this result was repeated later as an external consultant on three separate projects, including ...
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