Chapter 10
Critical Roles, Competencies, and Performance
Issues Addressed in This Chapter
• Measuring top talent and high potentials
• Diagnosing if jobs are designed the right way to deliver high performance
• Critical roles and competencies versus organizational capabilities
Key Questions
• How does the contribution of individuals contribute to performance of the group?
• What is the right balance between focusing on individual-level versus group-level metrics and performance?
• What role do leaders play to enable the group to perform?
• How do we know that jobs are designed and compensated the right way to deliver high performance?
This chapter ...
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