CHAPTER 4

A Perfect World or Why Compliance Hasn’t Been Solved With Software

In concept, all the pillars of compliance are supposed to work together efficiently. Is it possible? Yes, but it happens only rarely. You will not be surprised that yours truly has been part of one of those fleeting moments—only to watch it get eroded away by the sandpaper of corporate friction.

Let’s start with a success first: It was in business continuity, which used to be called disaster recovery, but that sounded too negative. Business continuity is typically handled by Technology Risk departments and not Compliance because the main thing in a disaster, at least from a company’s point of view, is getting the computers back online. And getting employees to safety. ...

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