CHAPTER 6

Stop—What If…It’s Your People?

When you started, everyone was excited and work was fun. But now, people are such a nuisance. You get good people and they quit; you get seemingly great people who quote the rule book at you and spend more time on vacations, maternity or paternity leave, sick and unavoidable domestic emergencies than they ever do working for you. In fact, looking around your business today, does anyone actually give a damn about anything, apart from you?

When you started, there was a small gang of you, dedicated to the company’s goals. You all did everything or whatever was most expeditious at the time, and on the subject of time, no one was counting the extreme hours being put in, far less totaling them up as a basis ...

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