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6Separating Action from Meaning The Legacy of Efficiency

Then he was told:

Remember what you have seen,because everything forgottenreturns to the circling winds.Lines from a Navajo chant (Cousineau, 1993)

Frederick Taylor’s legacy is with us in all areas of organizational and corporate life. Each time we determine an appropriate degree of centralization and standardization, we make choices about how individuals will be allowed to think on their own. Each new technological breakthrough has implications for how work will be performed and whether human labor will still be needed. Each new attempt at work redesign holds within it assumptions about how people derive meaning from work and how individuals will relate to a larger system. We cannot ...

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