5Enlightenment Born of Fear Frederick Taylor and the Gospel of Efficiency

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He protects himself with the shield of science and the armour of reason. His enlightenment is born of fear; in the daytime he believes in an ordered cosmos, and he tries to maintain this faith against the fear of chaos that besets him by night.

Carl Jung, Modern Man in Search of a Soul

Frederick Taylor, whose name is forever linked with efficiency, is a controversial figure in American history. For some he is a villain and the architect of the dehumanized workplace, whose legacy we are learning to counteract. For others, he was a misunderstood missionary whose basic principles are still instructive today. Both sides view the other with reserved scorn. He is known ...

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