American Society for Quality (ASQ), 18
assignable cause variation, 18
Cp, 94
lean production, 7
normal distribution, 119
p-chart, 76
process capability, 22
statistical process control (SPC), 1
assignable cause variation, 17, 32, 40, 49
attributes, 51
binomial distribution, 76, 126app
buffer stocks, 7
Cananiano, Donna, 109
central line (CL), 31–32, 41–42, 53
of delta chart, 67
MR chart, 53
in p-chart, 78
sample size and, 72
in u-chart, 86
certainty, 38
chance cause variation, 17
code value chart, 66
common cause variation, 32
continuous process improvement programs, 2f
continuous quality improvement (CQI) programs, 11
control charts, 2–3, 9, 10, 21
data collection for creating, 34
defined, 31
delta, ...
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