1 Quality, processes and control
Objectives
- To introduce the subject of statistical process controlThe management of a process by observation, analysis, interpretation and action designed to limit variation. (SPCSee Statistical process control.) by considering the basic concepts.
- To define terms such as qualityMeeting the customer requirements., process and control.
- To distinguish between design quality and conformance quality.
- To define the basics of quality-related costs.
- To set down a system for thinking about SPCSee Statistical process control. and introduce some basic tools.
- To introduce ‘big dataData sets too large or complex to be analysed by traditional data-processing software.’ and data analyticsA broad ...
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