CHAPTER 5

Purposeful Communication

The Case for Communication Planning

The Project Management Institute (PMI) annually publishes The Project Management: Pulse of the Profession, which reports on surveys conducted across the project management community. This report consistently identifies poor communication as one of the top 10 causes of project failure. In the 2016 report, some 30 percent of those interviewed attributed failure to poor communication.

With the increased size and complexity of projects, the challenges for communications continue to grow. PMI devotes a whole chapter to this subject in its current Body of Knowledge and cites organizational structure and the growing size of project teams and stakeholder groups as having a significant ...

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