2

The Crosby EQ Hierarchy

Figure 2.1The Crosby EQ Hierarchy.

The Crosby EQ Hierarchy gives you a quick visual of the elements of Crosby-Style EQ. The foundation is self-awareness. As Gandhi put it, “Be the change that you wish to see in the world.” If you don’t understand yourself the odds are low that you will truly understand others (empathy) or develop skills. Start with yourself.

Why do you look at the speck of sawdust in your brother’s eye and pay no attention to the plank in your own eye? How can you say to your brother, “Brother, let me take the speck out of your eye,” when you yourself fail to see the plank in your own eye? You hypocrite, ...

Get Spirituality and Emotional Intelligence now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.