Troubleshooting

What to Do If Advanced File Search Doesn't Locate What You Need

You can use the following tips to troubleshoot problems with Word's Advanced File Search feature.

It's easy to make a mistake in designing a search and get results that aren't quite what you wanted—or an error message. If that happens, check your search with these troubleshooting questions:

  • Did you forget to add one criterion to the list by clicking Add?

  • Are your values correct? Word may not care whether you were brought up well, but it will care if you incorrectly spell a keyword or another search value.

  • Are your ands and ors correct? Be aware that order matters. These ...

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