COMMUNICATION RULE 9
Be Precise—Avoid Word Traps That Derail You
Precision of communication is important, more important than ever, in our era of hair trigger balances, when a false or misunderstood word may create as much disaster as a sudden thoughtless act.
—James Thurber
This chapter is a treasure trove of 50 easy tweaks to boost your credibility and build your relationships. The magic of this collection is that it’s all language you have heard before. You don’t need to acquire big fancy words. You just need to make your everyday vocabulary sharp as an arrow to hit your target with precision. Words that are well chosen are invisible sources of power. The small changes you’ll learn in this chapter will make a huge difference in your conversations. ...
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