Part l
FRAME – Understand your problem
Remember you need the following components to solve your problem1:
- •The overarching question that summarises your problem – the quest
- •Various alternatives to answer that question
- •Criteria that will help you identify which of these alternatives you prefer
- •The evaluations of each alternative on each criterion.
Framing helps you get to that first piece, the quest. Developing a good frame is harder than it looks. It is usually best achieved as an iterative process. To guide you, Chapter 1 helps you identify ...
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