24 Quality management

Objectives

The objectives of this chapter are to introduce software quality management and software measurement. When you have read the chapter, you will:

  • have been introduced to the quality management process and know why quality planning is important;

  • be aware of the importance of standards in the quality management process and know how standards are used in quality assurance;

  • understand how reviews and inspections are used as a mechanism for software quality assurance;

  • understand how quality management in agile methods is based on the development of a team quality culture;

  • understand how measurement may be helpful in assessing some software quality attributes, the notion of software analytics, and the limitations of ...

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