Chapter 1
Seeing What Soft Skills Are All About
IN THIS CHAPTER
Defining soft skills and breaking down the crucial ones
Understanding how soft skills amplify hard skills
Recognizing the gaps in soft skills education
Putting soft skills into practice
Today’s employers are seeking more from their employees than technical knowledge and expertise. They also are looking for people who are willing to work as team players, who possess strong communication and problem-solving skills, and who demonstrate good character, good work ethic, strong leadership, and a positive attitude in the workplace. In short, they’re looking for employees with soft skills.
In this chapter, I define soft skills, introduce you to our ten most important soft skills, and discuss why cultivating a strong soft skills set is essential to career and life success
The term soft skills itself is just jargon. From the standpoint of behavioral science, it really refers to a series of mindsets and behaviors.
—ERIC FRAZER, AUTHOR OF THE PSYCHOLOGY OF TOP TALENT
Where Do People Learn Soft Skills?
Most people in the United ...
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