3Learning from Failure

Soft Skills for Sustainability in the VUCA Environment

Nicholas J. Beutell, Katherina Kuschell, Maria-Teresa Lepeley

Soft Skills Revolution of the 21st Century

Explicitly or implicitly, Soft Skills have always been a factor conditioning human wellbeing and social interactions. But the importance of Soft Skills is intensified with the increasing volume of disruptions people are exposed to in the global volatile, uncertain, complex and ambiguous (VUCA) environment affecting life and the workplace of the 21st century. The 2020 COVID-19 pandemic that caught the world unaware is just a recent example that reveals how people are affected by sudden threats and uncertainty. This pandemic, unprecedented in the modern history ...

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