Chapter 13Leading Teams to Triumph

New managers can be so naive. They may assume all it takes to get people to work together is to give them a clear goal, express faith in their ability to collaborate, and dangle the right reward if they succeed.

Sadly, it’s never that easy.

Giving teams a concrete objective is a necessary starting point, of course. People must understand what they’re supposed to do and why it matters to the organization.

Praising the team can’t hurt either. Buttering them up by saying, “You’re the best” and “I couldn’t be prouder to have such an all-star group here” might endear you to them and pump up their spirits a bit.

Incentives and celebrations play a role as well. Teams like to know what’s to gain if and when they deliver ...

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