SHRM-CP/SHRM-SCP Certification All-In-One Exam Guide, Second Edition, 2nd Edition

SHRM-CP/SHRM-SCP Certification All-In-One Exam Guide, Second Edition, 2nd Edition

by Beverly Dance, Dory Willer, William H. Truesdell, William D. Kelly
Released June 2023
Publisher(s): McGraw-Hill
ISBN: 9781265022860

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Book description

Take the SHRM-Certified Professional (SHRM-CP) and SHRM-Senior Certified Professional (SHRM-SCP) exams with confidence

Get complete coverage of every topic included on the Society for Human Resource Management certification exams―the SHRM Certified Professional (SHRM-CP) and the SHRM Senior Certified Professional (SHRM-SCP). Written by a team of HR experts, the book provides learning objectives at the beginning of each chapter, hands-on exercises, exam tips, and practice exam questions with in-depth answer explanations. Designed to help you pass the exam, this definitive volume also serves as an essential on-the-job reference.

Offers complete coverage of the 2023 SHRM Body of Skills and Knowledge (BASK), including all of the following behavioral competency clusters and HR expertise domains for both exams:

  • Leadership
  • Interpersonal
  • Business
  • People Knowledge
  • Organization Knowledge
  • Workplace Knowledge

Online content includes:

  • Two complete practice exams including both competency and knowledge-based questions
  • Customizable knowledge-based quiz—test yourself by exam topic or chapter
  • Drill down on the scenario-based questions with a focused situational judgment item quiz

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. About the Authors
  6. Contents at a Glance
  7. Contents
  8. Acknowledgments
  9. In Memory of Bill Kelly
  10. Introduction
  11. Part 1 The Human Resource Profession
    1. Chapter 1 Human Resource Certification
      1. Professional Human Resource Management Certification
      2. Benefits of Certification
      3. HR Certification Organizations
        1. The HR Certification Institute
        2. The Society for Human Resource Management
      4. Chapter Review
        1. References
    2. Chapter 2 SHRM’s Certification Program
      1. HR Expertise/Knowledge
      2. SHRM’s BoCK Advisory Panel
        1. SHRM Certification Commission
      3. The SHRM Body of Applied Skills and Knowledge
      4. SHRM-CP and SHRM-SCP Exam Eligibility
        1. Which Certification Is Right for You?
        2. Application Deadlines and Exam Windows
        3. Exam Delivery, Duration, and Format
        4. Exam Content Outline
        5. Exam Identification and Conduct Guidelines
      5. More on the Test Center
        1. How Exams Are Scored
      6. Chapter Review
        1. References
    3. Chapter 3 U.S. Laws and Regulations
      1. What You Need to Know Concerning Employee Management
      2. 1. When You Have One or More Employees
        1. 1.1. The Clayton Act (1914)
        2. 1.2. The Consumer Credit Protection Act (1968)
        3. 1.3. The Copeland “Anti-Kickback” Act (1934)
        4. 1.4. The Copyright Act (1976)
        5. 1.5. The Davis-Bacon Act (1931)
        6. 1.6. The Dodd-Frank Wall Street Reform and Consumer Protection Act (2010)
        7. 1.7. The Economic Growth and Tax Relief Reconciliation Act (EGTRRA) (2001)
        8. 1.8. The Electronic Communications Privacy Act (ECPA) (1986)
        9. 1.9. The Employee Polygraph Protection Act (1988)
        10. 1.10. The Employee Retirement Income Security Act (ERISA) (1974)
        11. 1.11. The Equal Pay Act (EPA) (Amendment to the FLSA) (1963)
        12. 1.12. The FAA Modernization and Reform Act (2012)
        13. 1.13. The Fair and Accurate Credit Transactions Act (FACT) (Amendment to the FCRA) (2003)
        14. 1.14. The Fair Credit Reporting Act (FCRA) (1970)
        15. 1.15. The Fair Labor Standards Act (FLSA) (1938) and Provisions Effective January 1, 2020
        16. 1.16. The Foreign Corrupt Practices Act (FCPA) (1997)
        17. 1.17. The Health Information Technology for Economic and Clinical Health Act (HITECH) (2009)
        18. 1.18. The Health Insurance Portability and Accountability Act (HIPAA) (1996)
        19. 1.19. The Immigration and Nationality Act (INA) (1952)
        20. 1.20. The Immigration Reform and Control Act (IRCA) (1986)
        21. 1.21. The IRS Intermediate Sanctions (2002)
        22. 1.22. The Labor-Management Relations Act (LMRA) (1947)
        23. 1.23. The Labor-Management Reporting and Disclosure Act (LMRDA) (1959)
        24. 1.24. The Mine Safety and Health Act (MSHA) (1977)
        25. 1.25. The National Industrial Recovery Act (1933)
        26. 1.26. The National Labor Relations Act (NLRA) (1935)
        27. 1.27. The Needlestick Safety and Prevention Act (2000)
        28. 1.28. The Norris-LaGuardia Act (1932)
        29. 1.29. The Occupational Safety and Health Act (OSHA) (1970)
        30. 1.30. The Omnibus Budget Reconciliation Act (OBRA) (1993)
        31. 1.31. The Pension Protection Act (PPA) (2006)
        32. 1.32. The Personal Responsibility and Work Opportunity Reconciliation Act (1996)
        33. 1.33. The Portal-to-Portal Act (1947)
        34. 1.34. The Railway Labor Act (1926)
        35. 1.35. The Rehabilitation Act (1973)
        36. 1.36. The Retirement Equity Act (REA) (1984)
        37. 1.37. The Revenue Act (1978)
        38. 1.38. The Sarbanes-Oxley Act (SOX) (2002)
        39. 1.39. The Securities and Exchange Act (1934)
        40. 1.40. The Service Contract Act (SCA) (1965)
        41. 1.41. The Sherman Anti-Trust Act (1890)
        42. 1.42. The Small Business Job Protection Act (SBJPA) (1996)
        43. 1.43. The Social Security Act (1935)
        44. 1.44. The Tax Reform Act (1986)
        45. 1.45. The Taxpayer Relief Act (1997)
        46. 1.46. The Trademark Act (1946)
        47. 1.47. The Unemployment Compensation Amendments Act (UCA) (1992)
        48. 1.48. The Uniformed Services Employment and Reemployment Rights Act (USERRA) (1994)
        49. 1.49. The Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) (1974) [As Amended by the Jobs for Veterans Act (JVA) (2008)]
        50. 1.50. The Wagner-Peyser Act (1933), As Amended by the Workforce Investment Act (WIA) (1998) and the Workforce Innovation and Opportunity Act (WIOA) of 2014
        51. 1.51. The Walsh-Healey Act (Public Contracts Act) (1936)
        52. 1.52. The Work Opportunity Tax Credit (WOTC) (1996)
        53. 1.53. Labor-Management Reporting and Disclosure Act (LMRDA) (1959)
        54. 1.54. Whistleblowing
      3. 2. When You Have 15 or More Employees
        1. 2.1. Americans with Disabilities Act (ADA) (1990)
        2. 2.2. Civil Rights Act (Title VII) (1964)
        3. 2.3. The Civil Rights Act (1991)
        4. 2.4. Drug-Free Workplace Act (1988)
        5. 2.5. The Equal Employment Opportunity Act (EEOA) (1972)
        6. 2.6. The Genetic Information Nondiscrimination Act (GINA) (2008)
        7. 2.7. Guidelines on Discrimination Because of Sex (1980)
        8. 2.8. The Lilly Ledbetter Fair Pay Act (2009)
        9. 2.9. The Pregnancy Discrimination Act (PDA) (1978)
        10. 2.10. Uniform Guidelines on Employee Selection Procedures (1976)
      4. 3. When You Have 20 or More Employees
        1. 3.1. The Age Discrimination in Employment Act (ADEA) (1967)
        2. 3.2. The American Recovery and Reinvestment Act (ARRA) (2009)
        3. 3.3. The Consolidated Omnibus Budget Reconciliation Act (COBRA) (1986)
        4. 3.4. The Older Workers Benefit Protection Act (OWBPA) (1990)
      5. 4. When You Have 50 to 99 Employees
        1. 4.1. Executive Order 11246—Affirmative Action (1965)
        2. 4.2. The Family and Medical Leave Act (FMLA) (1993) and Amendments from the National Defense Authorization Act of 2010
        3. 4.3. The Mental Health Parity Act (MHPA) (1996)
        4. 4.4. The Mental Health Parity and Addiction Equity Act (MHPAEA) (2008)
        5. 4.5. The National Defense Authorization Act (2008)
        6. 4.6. The Patient Protection and Affordable Care Act (PPACA) (2010)
      6. 5. When You Have 100 or More Employees
        1. 5.1. The Worker Adjustment and Retraining Notification Act (WARN) (1988)
      7. 6. For Federal Government Employees
        1. 6.1. The Civil Service Reform Act (1978)
        2. 6.2. The Congressional Accountability Act (1995)
        3. 6.3. The False Claims Act (1863)
        4. 6.4. The Homeland Security Act (2002)
        5. 6.5. The Privacy Act (1974)
        6. 6.6. The USA PATRIOT Act (2001)
      8. Employment Visas for Foreign Nationals
        1. E Nonimmigrant Visas
        2. H Visas
        3. L-1 Intra-Company Transferee
        4. O-1 Alien of Extraordinary Ability in Arts, Science, Education, Business, Athletics
        5. P Visa Categories
        6. EB Employment-Based Visas
      9. Chapter Review
        1. Questions
        2. Answers
        3. References
  12. Part II HR Knowledge and Behavior Competencies
    1. Chapter 4 People
      1. Functional Area 1: HR Strategy
        1. Key Concepts
        2. The Role of Strategy
        3. Strategy Formulation
        4. Developing Strategy
        5. Implementing Strategy Production
        6. Evaluating Strategic Performance
        7. Providing Leadership and Strategy
      2. Functional Area 2: Talent Acquisition
        1. Key Concepts
        2. Organizational Staffing Requirements
        3. Strategic Staffing
        4. Planning for Talent Acquisition on a Global Basis
        5. Employment Branding
        6. Job Analysis and Job Documentation
        7. Sourcing and Recruiting
        8. Selection
        9. Orientation and Onboarding
      3. Functional Area 3: Employee Engagement & Retention
        1. Key Concepts
        2. Understanding Employee Engagement
        3. Drivers and Role of Organizational Culture in Engagement
        4. Challenges to Employee Engagement
        5. HR’s Employee Engagement Strategy
        6. Assessing Employee Engagement
        7. Engaging Employees—From Hiring to Separation
        8. Performance Management
        9. Retention
      4. Functional Area 4: Learning & Development
        1. Key Concepts
        2. Learning and Development in Today’s Organizations
        3. Adult Learning
        4. Training and Development
        5. Career Development
        6. Developing Leaders
      5. Functional Area 5: Total Rewards
        1. Key Concepts
        2. Total Rewards and Organizational Strategy
        3. Compensation Structure
        4. Compensation Systems
        5. Benefits and Perquisites
        6. Legislation Affecting Compensation and Benefits
      6. Chapter Review
        1. Questions
        2. Answers
        3. References
    2. Chapter 5 Organization
      1. Functional Area 6: Structure of the HR Function
        1. Key Concepts
        2. The Strategic Role of HR
        3. Understanding the Organization
        4. The HR Organization and Function
        5. Measuring and Demonstrating HR Value
        6. HR’s Role in Organizational Strategy
      2. Functional Area 7: Organizational Effectiveness & Development
        1. Key Concepts
        2. Overview of Organizational Effectiveness and Development (OED)
        3. Organizational Gap Development
        4. Implementing OED Initiatives
        5. Measuring Organizational Effectiveness and Development
      3. Functional Area 8: Workforce Management
        1. Key Concepts
        2. Organizational Workforce Requirements
        3. Workforce Planning
        4. The Staffing Plan
        5. Employee Development
        6. Succession Planning
        7. Knowledge Management
      4. Functional Area 9: Employee & Labor Relations
        1. Key Concepts
        2. The Employment Relationship
        3. Third-Party Influences on Employee Relations
        4. When the Employee Relationship Falters
      5. Functional Area 10: Technology Management
        1. Key Concepts
        2. HR and Technology
        3. HR in the Era of Big Data
        4. HR Information Systems
        5. Policies for Technology Use in the Workplace
      6. Chapter Review
        1. Questions
        2. Answers
        3. References
    3. Chapter 6 Workplace
      1. Functional Area 11: Managing a Global Workforce
        1. Key Concepts
        2. The Global Context
        3. Defining the Global Organization
        4. Creating a Global Strategy
        5. Becoming a Multicultural Organization
        6. Managing Global Assignments
        7. Navigating the Global Legal Environment
      2. Functional Area 12: Risk Management
        1. Key Concepts
        2. Establishing the Context of Risk
        3. Identifying and Analyzing Risk
        4. Managing Risks
        5. Evaluating Risk Management
      3. Functional Area 13: Corporate Social Responsibility
        1. Key Concepts
        2. The Ever-Changing and Growing CSR
        3. Creating a CSR Strategy
        4. Philanthropy and Volunteerism
      4. Functional Area 14: U.S. Employment Laws & Regulations
        1. Key Concepts
        2. Organizational Compliance
        3. U.S. Laws and Regulations
        4. Employee Records Management
      5. Chapter Review
        1. Questions
        2. Answers
        3. References
    4. Chapter 7 Behavioral Competencies
      1. Leadership Cluster
      2. Behavioral Competency 1: Leadership and Navigation
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      3. Behavioral Competency 2: Ethical Practice
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      4. Behavioral Competency 3: Diversity, Equity & Inclusion (DE&I)
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Overview: Key Terms
        5. Visible and Invisible Traits
        6. Proficiency Indicators for Senior HR Professionals
        7. Developing a Diversity, Equity, and Inclusion Strategy
        8. Summary
      5. Interpersonal Cluster
      6. Behavioral Competency 4: Relationship Management
        1. Key Concepts
        2. Definition
        3. Basic Proficiency Indicators
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      7. Behavioral Competency 5: Communication
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      8. Behavioral Competency 6: Global Mindset
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      9. Business Cluster
      10. Behavioral Competency 7: Business Acumen
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      11. Behavioral Competency 8: Consultation
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      12. Behavioral Competency 9: Analytical Aptitude
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      13. Chapter Review
        1. Questions
        2. Situational Judgment Scenario-Based Questions
        3. Answers
        4. References
  13. Part III Appendixes
    1. Appendix A List of Common HR Acronyms
    2. Appendix B Case Law by Chapter
      1. Chapter 4: People
      2. Chapter 5: Organization
      3. Chapter 6: Workplace
      4. Chapter 7: Behavioral Competencies
    3. Appendix C For Additional Study
    4. Appendix D About the Online Content
      1. System Requirements
      2. Your Total Seminars Training Hub Account
        1. Privacy Notice
      3. Single User License Terms and Conditions
      4. TotalTester Online
        1. Knowledge Exams
        2. Situational Judgment Exams
      5. Technical Support
  14. Glossary
  15. Index

Product information

  • Title: SHRM-CP/SHRM-SCP Certification All-In-One Exam Guide, Second Edition, 2nd Edition
  • Author(s): Beverly Dance, Dory Willer, William H. Truesdell, William D. Kelly
  • Release date: June 2023
  • Publisher(s): McGraw-Hill
  • ISBN: 9781265022860